WTI today announced that it has been certified to ISO 9001:2015, ISO/IEC 20000-1:2011, and ISO/IEC 27001:2013. WTI has been certified compliant with these standards by an independent and accredited certification body after successful completion of a formal compliance audit.
ISO 9001:2015 specifies quality management standards when an organization needs to demonstrate its ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements, and aims to enhance customer satisfaction through the effective application of the system, including processes for improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements.
ISO/IEC 27001:2013 is a security management system standard which specifies the requirements for establishing, implementing, maintaining and continually improving an information security management system within the context of the organization. It also includes requirements for the assessment and treatment of information security risks tailored to the needs of the organization. An ISMS is a framework of policies and procedures that includes all legal, physical and technical controls involved in an organization’s information risk management processes.
ISO/IEC 20000-1:2011 is a service management system (SMS) standard which specifies requirements for the service provider to plan, establish, implement, operate, monitor, review, maintain and improve an SMS. The requirements include the design, transition, delivery and improvement of services to fulfil agreed service requirements.
With over a decade of documented commendations, including performance awards, positive customer testimonials, and top-rated Contractor Performance Annual Reporting System (CPARS) ratings for its Federal sector work, WTI stands out among small businesses in its capability to leverage proven processes, best practices and infrastructure to provide reach, response, and results. Says WTI President Cindy Ford, “WTI’s commitment to ISO 9001:2015, ISO/IEC 20000-1:2011, and ISO/IEC 27001:2013 standards demonstrates our dedication to institutionalizing validated best practices for quality, security, and service management.”
The International Organization for Standardization (ISO) is an independent, non-governmental international organization with a membership of 162 national standards bodies. ISO creates documents that provide requirements, specifications, guidelines or characteristics that can be used consistently to ensure that materials, products, processes and services are fit for their purpose and is the source of 21,919 International Standards,. ISO’s standards provide world-class specifications for products, services and systems, to ensure quality, safety and efficiency.
Based in the National Capital Region, WTI an SBA 8(a) certified, Woman-Owned Small Business committed to helping the government harness the power of actionable information. From serving the defense and intelligence communities that support the Warfighter to aiding civilian agencies in their public service missions, WTI brings a proven track record of full spectrum data management solutions – with core competencies in big data processing, business intelligence solutions; business process automation; mobile and web-based applications, knowledge management systems, and virtual training and instruction.
WTI holds validated institutional credentials that reflect industry best practices to include favorable appraisal at Capability Maturity Model Integration (CMMI)® ratings of CMMI Level 3 (Development) and CMMI Level 2 (Services), certification to world-class ISO 9001:2008, ISO 20000-1:2011, and ISO 27001:2013 standards, and a Government-approved cost accounting system favorably audited by Defense Contract Audit Agency.
WTI’s customer portfolio spans seven Federal Government executive departments to include the U.S. Department of Commerce (U.S. Patent and Trademark Office, National Oceanic and Atmospheric Administration), the U.S. Department of Defense (Defense Information Systems Agency, Headquarters U.S. Air Force, Air Force Medical Support Agency, Naval Postgraduate School), the U.S. Department of Health and Human Services (Centers for Disease Control and Prevention), the U.S. Department of Homeland Security (Federal Emergency Management Agency)the U.S. Department of the Interior (National Park Service), the U.S. Department of Labor, the U.S. Department of State, and, Independent Federal agencies to include the Broadcasting Board of Governors and Nuclear Regulatory Commission.