Job Description
The technical writer will be responsible for creating a variety of technical documents, management reports and manuals, explaining complex information in a clear and concise manner, and working with project management and team members to ensure accuracy of document content.
Task and Responsibilities
- Actively and consistently support all efforts to simplify and enhance the customer experience
- Create, organize, enhance, write and edit technical and managerial status reports
- Work closely with technical and non-technical teams to produce/edit internal and client deliverables
Qualifications
- Bachelor’s degree and 3+ years of related work experience, including at least 2 years’ experience proofreading and editing all facets of technical engineering publications, specifications, and proposals from rough draft through print ready
- Ability to take content provided by the team and build customer-ready documents around the content
- Ability to write in explanatory and procedural styles for technical and non-technical audiences and be skilled at prioritization and multi-tasking
- Ability to summarize technical information and produce summary status and management reports
- Accuracy, attention to detail, consistency, and clarity in conformance with required formats and standards
- Strong written and oral communication, organizational, research, and interpersonal skills are required
Demonstrated proficiency in keyboard skills and a working knowledge of MS Windows and related software, including Microsoft Word, Adobe Acrobat, and Adobe InDesign - Captures meeting minutes/notes and distributes electronically as required
- Strong analytical ability
- Ability to work independently
- Ability to obtain DHS Clearance
Preferred Skills
- Strong analytical & organizational skills; ability to effectively analyze & resolve issues
- Federal Government Procurement knowledge
- Strong proficiency with MS Office applications, have excellent grammar skills and a strong attention to detail
- Knowledge of Agile Methodologies a plus
- Experience using JIRA and Confluence a plus
Education
- Bachelor’s degree in business administration, English/journalism, or related field
Work Status
Must be a US Citizen as required by the Government