Healthcare technology integration and healthcare operational support services are key components of our National Security Strategy. WTI supports National Security objectives by helping government agencies integrate advanced tools into their healthcare delivery and support organizations, as well as providing expert advisory and assistance services to clients seeking to sustain or enhance their operations.
WTI has assisted government clients with high visibility, cross-cutting efforts in the fight against HIV/AIDS, supporting National Security objectives for emergency response and disaster preparedness, combating the spread of communicable disease and improving outcomes for the most seriously ill of our nation’s defense forces.
WTI supports FEMA by providing Medical Support Services including but not limited to:
- Medical services include but are not limited to:
- Occupational health and medical surveillance
- Emergency response to medical and trauma emergencies
- Laboratory operations to conduct Red Blood Cell (RBC) Cholinesterase (ChE) testing
- Evaluation and stabilization of injured CDP employees and students
- Provide emergency stabilization and transport of students, contractors and federal staff resulting from an exposure to Chemical or Biological Agent(s) at the Chemical Ordinance Biological Radiological Training Facility (COBRATF)
- Other medical emergencies to a designated local area medical facility
In separate efforts, WTI supported the Department of Health and Human Services Centers for Disease Control by developing and implementing a new public-facing website to educate community-level health professionals on CDC recommended practices, enabling features for user experience personalization and engagement activities for community-level health professionals.
WTI worked on the Remote Intensive Care Electronics Integration effort supporting the DoD Military Health System. WTI developed and implemented an innovative design to rapidly transition and apply innovative healthcare information and informatics technologies “in situ” to rapidly detect, identify, and mitigate individual patient adverse trends in the intensive care setting by projecting Veteran’s Administration Intensive Care clinical expertise 24/7 to designated DoD installations.
A winning combination of best of breed and best in class technologies was selected and integrated. This exceeded customer-established technology performance, technology utilization and patient outcome improvement metrics, as well as contract performance requirements for cost and schedule. WTI’s efforts were instrumental in ensuring uninterrupted, high granularity / resolution monitoring of remote ICU beds with robust high definition video, audio, read/write access to health and clinical records and notes, bedside diagnostics, and clinical order entry capabilities. This project was lauded by senior officials at both DoD and the VA as an enduring and sustainable model program, and was selected for nationwide implementation within the Department of Defense. Because any successful technology project must be accompanied by business process re-engineering and change management, WTI designed, developed and implemented standardized interagency healthcare / clinical business policies, procedures and practices, with associated technical and operational metrics and performance measurement monitoring and evaluation systems that ensured effective interaction between remote physicians and nurses with their local counterparts. These standardized healthcare operational and business practices were designated a best practice by the DoD/VA Health Executive Committee. WTI provided for optimal deployment and implementation of the remote ICU monitoring capabilities by designing, developing and delivering relevant training materials to end users for each component of the overall solution. WTI consistently exceeded customer expectations throughout the deployment and implementation of the project, providing timely and relevant training to clinicians (nurses and physicians) at both the DoD and VA that enabled these professionals to seamlessly integrate the new technology and clinical operational business practices into their daily routines without delay, disruption or need for remedial corrective action or mitigation by the Government. WTI’s emphasis on life cycle sustainability throughout the project resulted in cost effective management of all contract resources, as well as affordable, enduring and sustainable capabilities for the designated locations to which the capabilities were deployed. Contract performance savings (time and money) were re-utilized at the direction of the Government and Contracting Officer to assess additional fixed medical facilities for receipt of the capabilities, identify potential solutions for contingency (disaster / wartime) expeditionary / mobile delivery operational scenarios, assist the Agency with planning for full-scale implementation of the capabilities across the DoD and provide an additional two years of extended warranty coverage for all installed equipment over and above the expectations of the DoD program manager at the time of contract award. WTI’s project management team and expert subject advisors consistently exceeded Government expectations through innovative thinking, creative solutions, can-do attitude and willingness/ability to quickly address technical issues and hurdles, as well as the thoroughness and completeness of all deliverables and delivery of value beyond established contract performance measures and government client expectations, delivering top-notch customer service while interacting with thousands of DoD and VA personnel at all organizational levels and roles across the enterprise throughout the five-year duration of the project.